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Internship Report on Bismillah Fabrics Ltd 2013-2014

Executive Summary

The internship program is arranged as a partial degree requirement by university it is to enhance the student’s ideas and knowledge about actual professional life and how to implement the knowledge earned into practical situations often involving quick decision making. To improve my professional knowledge and educational skills I performed my internship at Bismillah fabrics Ltd Faisalabad. The company is responsible for making bed linens, duvets and curtains etc. for national and international market. The company has several quality assurance certificates to its name.
During my internship program I have performed different tasks in accounting, marketing and HR department of Bismillah fabrics. Page number 4 holds all activities I have performed in Marketing department, similarly from page 6 I have included all my duties performed in the HR or administration department and page 7 has all my task activities performed in accounts department. I have noted during the time of my internship program that several problems are faced by employees in the organization like the training system of the organization is not satisfactory. Employees are not involved in decisions related to their job and the organization as a whole. Customer relationship management system is not effective and customers’ complaints against products are not fully accomplished by the company. The SWOT analysis performed for the company shows that the company has some threats and weaknesses that needs improvement and how the company can use its strengths to obtain the opportunities.


The Textile industry in Pakistan is the largest manufacturing industry in Pakistan. It has traditionally, after agriculture, been the only industry that has generated huge employment for both skilled and unskilled labor. The textile industry continues to be the second largest employment generating sector in Pakistan. Pakistan is the 8th largest exporter of textile products in Asia. This sector contributes 9.5% to the GDP and provides employment to about 15 million people or roughly 30% of the 49 million workforce of the country. Pakistan is the 4th largest producer of cotton with the third largest spinning capacity in Asia after China and India, and contributes 5% to the global spinning capacity. At present, there are 1,221 ginning units, 442 spinning units, 124 large spinning units and 425 small units which produce textile products.


The Textile Industry is dominated by Punjab. 3% of United States imports regarding clothing and other form of textiles is covered by Pakistan. Textile exports in 1999 were $5.2 billion and rose to become $10.5 billion by 2007. Textile exports managed to increase at a very decent growth of 16% in 2006. In the period July 2007 – June 2008, textile exports were US$10.62 billion. Textile exports share in total export of Pakistan has declined from 67% in 1997 to 55% in 2008, as exports of other textile sectors grew. The major reason of decline of textile export of Pakistan is the Govt unhealthy policies. Sui Northern Gas Pipelines Ltd. » (SNGPL) notified the textile mills to reduce the supply of gas for five months. Head of All Pakistan Textile Mills Association of Enterprises Anis-ul-Haq has expressed concern about the decision: “Now is the time to the textile industry out of a three-year downturn. The demand for textile products is growing, and if we are not able to fulfill our current orders, we will lose international buyers. “Monthly loss the textile industry because of interruptions in gas supply could reach about U.S. $ 1 billion, or 4 – $ 5 billion for the fiscal year ending June 20 next year The archaeological surveys and studies have found that the people of Harappan civilization knew weaving and the spinning of cotton four thousand years ago.

a.    Nature of the Organization



A Bismillah fabrics Limited is a Yarn Manufacturing unit, which produces pure cotton and Pc (Polyester + Cotton) yarn to use in fabric and hosiery units. The product nature is industrial consumable product which is used in clothing and garments manufacturing purpose as per demand and desire of market.

b.    Business Volume




Assets(Current + Fixed)
US$ 2.7 Billion
PKR 164.7 Billion
Loans
US$ 1.7 Billion
PKR 103.7 Billion
Deposits
US$ 2.3 Billion
PKR 140.3 Billion



c.     PRODUCT LINE



Product is something like goods or services which have an ability to satisfy the needs and desires of the customers and which are offered for selling purpose in the marketplace.

Product Line:

 Produces yarn of different counts and blends with the same brand name as “EAGLE” brand. Following are the main products which are offered in the market with the “EAGLE” brand name.

  1. Bed in a Bag
  2. Comforters
  3. Sheets sets
  4. Duvet cover sets
  5. Curtains
 Recruitment Plan
·         Direct from quota system
·         Indirectly by human resource management
Sources of candidates (External and internal sources)
The candidates are driven from both internal and external sources. These may include the internal hiring, job rotation and job enrichment. The external sources may involve the external hiring agencies or hiring through job ad which helps in hiring the people.
Internal source
In this source, the Bismillah Fabrics vacancies in upper level management could be filled, by promoting lower level to upper level. Major forms of recruiting are under below

1.      Job posting
2.      Promotion from with in
3.      Contacts and referrals

External source
There are some needs of the employees that the company should cover outsourced.
These include, filling entry-level jobs, acquiring skills that have no current obtaining employees and employees with different backgrounds to bring new ideas. These source might be include

  1. Competitors
  2. Community colleges
  3. Colleges and universities
  4. Self-employed workers
  5. Newspapers
  6. Broachers
  7. Contacts
  8. Newsletters and Articles
The Selection process

Selection Test

All regular and contract candidates for the range I, II and III must undergo a screening test organized by HRD / TDC. Those who get 6 0% or above the points (considering two brands of grace) will go to the next step in the process of hiring.
Selection Go through:
·         Written test
·         Psychometric testing
·         Selection interview
·         Panel interview
·         Medical examination of the new joiners
·         Issue of offer letter
·         Verification of antecedents
·         Probationary period & confirmation of service
Training need assessment

The objectives of the training activities have to be aware of employee’s latest knowledge and professional skills in all areas of banking, and to reinforce the passion for the highest quality of customer service at all levels.
Following sources are also helpful for training and assessment HR department

ü  New technology
ü  Customer complains
ü  Interview with managers
ü  Customer satisfaction survey
ü  Employee complaint
ü  Company records
ü  Observation etc.
ü  Self-assessments

Employee development  
For the development of an employee of an Annual Training Plan will be distributed by Human Resources in December the two Centers for Training and Development, taking into account the needs of different departments of the Bismillah Fabrics identified through the annual evaluation form and feedback from the Audit Division. The plan lists all the workshops, courses and seminars offered during the next year.
Minimal training for all that is required for all Bank employees to attend at least two days of training in a calendar year. Departments are to submit their nominations for the courses in advance (as prescribed by the training in question and DevelopmentCenter). The employees are encouraged to take initiative and get nominated by their supervisors for training courses relevant to their needs
 Performance Management

Factor in the performance management there are certain aspects on which the Bismillah Fabrics has a special care, these are


·         Professional Knowledge
·         Improving corporate culture
·         Decision making ability
·         Ability to visualize and plan
·         Ability to act in emergent situation
·         Ability to implement decisions
·         Ability to guide and create team work
·         Communication skills
·         Customer relationship
·         Acquaintance with technological improvement
Setting performance standards and expectations
Performance Standards provide the employee with specific performance expectations for each major destination. Are observable behaviors and actions that explain how the work will be done in addition to the results expected for satisfactory job performance? They tell the employee what good work looks like. The purpose of the performance standard is to communicate expectations. Bismillah Fabrics to set performance standards, keeping the following points in intelligence
  • What does a good job look like?
  • How many or how much is needed?
  • How long should it take?
  • When are the results needed?
  • How accurate or how good is acceptable?
  • Are there budget considerations?
  • Are there safety considerations?


How performance reports are written 
Employee performances are written in the following table after a meeting at which it applies Manager and Operations Manager in the discussion is done in the performance of employees.
Employee Compensation and benefits
Employee compensation is provided on the basis of pay rolls, job securities and credit funds. Benefits also involve the insurance policies and mutual funds of married people. These also involve the social security’s, family and medical allowances. Health insurances, pension plans and disability insurance.
Other benefits to its Workers
  1. Advance against Salary
  2. Accommodation facility
  3. Furniture facility
  4. Fuel allowance
  5. Mobile phone Facility
  6. Car facility to its executive officer
  7. Car repair and maintenance facility
  8. Provident Fund
  9. Reward on according to performance
  10. Staff insurance
  11. Health facility

Organizational Career Management
Employee Job Changes
Job changes in the classified service shall be in accordance with Bismillah Fabrics service rules and regulations. Any person appointed or promoted must be certified as qualified in accordance with and subject to the rules of public administration and regulations. The State Personnel Director will manage the certification of all appointments and promotions.
Job changes with the organization
It has been identified according to organization rules and regulation; job also might be change with the organization when any worker achieved a chance of promotion in any other company, he or she will leave the present company but according to Bismillah Fabrics terms and condition, If any worker could meet the Bismillah Fabrics rules, he or she are allow to changes their jobs. 
Promotion
Bismillah Fabrics has some terms and condition for employee promotion, promotion to low grade to high grades; it is depend on some vital factors

1.      Bismillah Fabrics cover policy of promoting certain number of workers in specified salary ranges to maintain a balance between numbers of employees in several ranges

2.      Requirements arising from operational units for senior staff according to their operational needs, depending on their current assignment.

Transfer
Periodic rotation of staff between different assignments is used by the Bismillah Fabrics as a means of expanding areas of specialization of the staff concerned. This is also done to ensure a smooth transition from one job to another in case a staff member leaves the job or is transferred to another job or location.
Demotion
Bismillah Fabrics is forced to demote employees when they downsize or reorganize. This is frequently with mergers, when staff suddenly becomes redundant due to the nature of the merger. In this case, the organization may want to retain the employee because he or she is valuable, but the bank must move the employee to another department. In most cases, the company tries to keep the move temporary, and it will often endeavor to keep the rate of pay the same as well.



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Author: Mohammad
Mohammad is the founder of STC Network which offers Web Services and Online Business Solutions to clients around the globe. Read More →

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